What does your organization do when it wants to hire or promote the best person for a specific job or leadership position? The traditional answer is to test people for their IQ, technical skills to do the job, their personality or just by looking at their CV.
The late David McClelland, an American psychological theorist, identified a better way. He proposed that an organization should first study employees who are already top performers in that role, and systematically compare them with those w…
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Added by clay lowe on November 18, 2008 at 3:06pm —
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